Shipping, made clear

Good care should arrive without guesswork.

We keep delivery straightforward so you can spend less time tracking a parcel and more time settling a new favorite into your pet’s routine.

At a glance

2–4 business days

Most orders leave us within this window.

Free over $50

Eligible orders receive free standard shipping.

The delivery details

A simple path from shelf to doorstep.

Processing
Orders are prepared during business days. Most ship within 2–4 business days, and any unusual delay will be called out before your order heads out.
Tracking
Once your order ships, tracking details are shared with the email used at checkout. Check your promotions or spam folder if the message is not immediately visible.
Shipping costs
Orders over $50 qualify for free standard shipping. For smaller orders, the available delivery options and exact cost are shown clearly before you complete checkout.

Still choosing?

Visit the care guide for more everyday answers.

Browse the catalog